Descriptive Audio is a feature that each streaming service implements on its own, so if you hear it and want to disable it, you need to do it from within the streaming app where you hear the audio. And I was not about to wait on hold for hours only to be disconnected lol! Most TV's can turn off but since we're using the Roku to stream, the Roku needs to have this option. Quick tip: It's easy to accidentally turn on Screen Reader this way. It comes with a remote that you use just like a TV remote. There are two ways to turn off Screen Reader. Audio description is a narration of what is happening onscreen, including actions, expressions, and other visual details. Press the home button on your Roku remote, Go back to Disney+ and see if it worked for you. The easiest method is the same way it gets turned on by accident: hitting the star/asterisk button on your Roku remote four times in a row. How do I get my Roku to stop narrating everything? Your Roku will now be narrator-free. There are a few reasons why your TV might be narrating to you. Re: How do I get the audio description to turn off? If it's reading the interface aloud as you navigate and make selections with the remote control, it means the Screen Reader an accessibility feature that used to be known as Audio Guide is enabled. Luckily, this can be fixed on any device that supports the HBO Max app. Press the option * key 4 times. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. Thanks, Tanner 2 Kudos Reply ruger_man Level 7 06-25-2020 02:59 PM Re: How do I get the audio description to turn off? In the upper-right corner, tap the Audio and Subtitles button. CHANGE the CHECK to a PLUS +, and the audio description stops! remote ..hit the asterisk (options button) go down to Accessibility. To turn on audio descriptions, click an option under the "Audio" category. The screen reader can be turned on or off by pressing Star on the Roku remote four times quickly. After you are done with the above steps, you will notice that the audio descriptions are turned off. To deactivate the voice narrator goes to the Settings. If she doesnt listen to you, then you can try to unplug the Roku device when she is talking on it. Screen Reader is convenient for visually impaired users who need extra help navigating the Roku menus. Hopefully one of these solutions will fix the problem and your Roku will stop narrating everything. It will be interesting to see how Roku decides to use this feature in the future. If you have a digital TV, there is also a way to get the TV to stop narrating by pressing the Menu button on the TV remote and going to the Accessibility section. To turn off the audio guide, you'll need to find the control panel. Required fields are marked *. Anyway thank you again. If you are having the same issue despite turning accessibility off on the tv, app, etc. If you find your Roku suddenly narrating everything, you may have accidentally enabled one or both of the platforms voice features: Screen Reader and Descriptive Audio. Analytical cookies are used to understand how visitors interact with the website. First, open the Settings menu on your Roku. The audio description bug has been ongoing for quite some time. Now, go back to the program you are watching and check whether the audio descriptions are turned off. Disney+ debuted November 12, 2019. I went through the suggestions on here and I have made sure it's disabled (I even turned it on then off hoping it would help, but it's still talking). This cookie is set by GDPR Cookie Consent plugin. You can set this option to On or Off. For some reason Moana is not available on the kids profile but movies like Frozen and Mulan are. For one, it could be a way to make it easier for people to use the device. Heres how to turn off voice on Roku, in either circumstance. 5 Why does my Roku not show the audio guide? Each TV is different, so youll need to consult your TVs manual to learn how to do this. Dave Johnson is a technology journalist who writes about consumer tech and how the industry is transforming the speculative world of science fiction into modern-day real life. Read more I could NOT figure out how to turn this off on the Roku I was streaming it on. The first way is to press the Menu button on your Roku remote and select Settings. Dave is the author of more than two dozen books and has contributed to many sites and publications including CNET, Forbes, PC World, How To Geek, and Insider. 3. Go to your Main Screen. To enable or disable spatial sound, use these steps: Open Settings. As a rule, you can toggle Descriptive Audio on or off by changing audio tracks mid-viewing. Read more: The best video streaming services. Thank you for figuring it out. Privacy Policy | Then Accessibility > to Audio Description. There were audio descriptions but honestly, they were so good I thought it was part of the movie at first (and I was doing things around the house) but I realized that what I was actually hearing was the audio descriptions that are provided for those who may not be able to see all the details. Yes, I have used *. It is at this point that you can TOGGLE it OFF or ON at this point. Then use the arrow buttons to select the Audio option and finally use the arrow buttons to select the Off option next to Audio Description. THANK YOU SO MUCH THIS ACTUALLY WORKED FOR ME!!!!!!!!! Hopefully, HBO will patch out the bug soon. Then, use the arrow buttons to select "Audio & subtitles" and press the OK button. Thats it! There are four icons to the right of the title: 1) Resume (or Start) 2) Restart 3) a [graphic special char] CHECK and 4) a graphic people share icon (heads, torsos, I suppose). If youre having trouble getting your Roku to stop narrating everything, youre not alone. Navigate with the arrow buttons to "Accessibility" and activate it by pressing "Enter.". Hopefully youll figure it out! You can also turn off narration on your Roku from the Accessibility options. If youve already restarted and updated the app, then it could be a problem that occurred during installation. These cookies ensure basic functionalities and security features of the website, anonymously. When the light turns off, release the button. I have pressed the * key the 4 times just in case but I still can't shut it off? The cookie is used to store the user consent for the cookies in the category "Other. But that is different than the voice description, which is comes from the broadcast. Heres how to do it: Im guessing this will be fixed eventually so we can turn Auto mode back on, but for now if youre like me and want to watch Disney+ on the Roku on your tv without audio descriptions, hopefully this works for you too! While in the rap hit star button, accessibility, English stereo with out audio description. Since its release, HBO Max has been plagued by a bug that has audio descriptions as a default setting for many movies and shows in its catalog. We also use third-party cookies that help us analyze and understand how you use this website. Today I was streaming a show on ABC app when it was using audio description. These cookies track visitors across websites and collect information to provide customized ads. Does anyone know how to take this off? Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Select Settings in the sidebar on the left. Fix 4 - Disable Audio Guide. How do I get the audio description to shut up? If you're tired of hearing Roku's annoying voice while you're watching TV, you can turn off its audio guide. The various configurations available to you are as follows: You can just select to turn Audio Guide on or off, or on any screen you can by pressing four times. So why has Roku added this feature? What are the speech rate settings on Roku? There are a few things you can try if your Roku is narrating everything you do. Press the up arrow until the little square at the top right of the screen is highlighted. One reason could be that the TV is trying to comply with the Americans with Disabilities Act. Your email address will not be published. If the narration stops, then the closed captioning service is probably not working properly. Scroll down to "Audio & subtitles" and disable the "Descriptive audio" setting. Its ANNOYING!! Highlight Off to disable this feature. To turn either feature off, just click the option again. BACK TO TOP How to use audio description on mobile devices Without the audio description, they would have missed out on important information. I just use Roku. If you have a traditional cable TV input connected to your Roku, you might discover that cable TV programming can also have this kind of descriptive audio. Whatever the reasons may be, the narration feature is sure to be a divisive one. This feature is designed to help people with visual impairments. Click the middle of the circle button on your Firestick remote. Scroll down to "Descriptive audio" and press the OK button to turn it off. Learn more. After you have performed the above steps, check whether the audio description is switched off while you are watching TV. One way is to press the Menu button on your TV remote and use the arrow buttons to select the Settings option. Screen Reader (previously called Audio Guide) can be invaluable if youre visually impaired, since it lets you know where you are in the Roku interface. THANK YOU! I think it varies depending on the type of Roku too! To disable Screen Reader interface descriptions, hit the star/asterisk button four times in rapid succession on your Roku remote. How do I turn off video description on Roku? Even a digital version of the manual can be helpful in this case. This is driving me crazy. Thanks for the note! Usually the feature can be found in your TV's Settings menu, under Accessibility . Once you've found it, look for a button that says "Audio Guide." Press this button to turn off the audio guide. You should now be able to enjoy your Apple TV without any descriptive audio. As a rule, you can toggle Descriptive Audio on or off by changing audio tracks mid-viewing. Select Settings in the sidebar on the left. Here's how to do it: There are two ways to turn off Screen Reader. Watching my husband and brother in law try to figure it out for the last hr I saw this and told them and Voila!!!! Ben Patterson There are two ways to turn off Screen Reader. The third way is to open the Roku settings menu and go to the System tab. Hi, Allison. Is there something else I can do? Press the Home button 5 times. The settings for subtitles and audio come up on the top of the screen. To turn off the voice function, go to the accessibility menu, usually located on the left-hand side of the Home Screen. First, go to the home page and then select, First, from the TV menu, you need to press the. When changing tv channels " have spectrum " every time i change to a new channel there is a electronic voive telling me about the channel i selected? This is usually somewhere near the entrance of the museum. Find the Roku device you want to adjust the settings for and click on "Edit". First, you need to Press the menu on your remote control. Starting yesterday, ROKU began talking as for a VISION IMPAIRED PERSON. There are a few ways to turn off video description on Roku. Save my name, email, and website in this browser for the next time I comment. By clicking Accept All, you consent to the use of ALL the cookies. I'm not talking . So is this a Roku or ABC channel problem? Then captioning track. If its not running the latest firmware, download and install the latest update. The tv in my bed room. Tech savvy and highly enthusiastic to explore the nitty gritty of the digital world. First, go to the Home Page, then click on. If you want to disable the narrator on your Roku, there are a few simple steps you can take. I was getting so irritated with the audio description on Disney+, even contacted them myself and no help. Let us know in the comments section below. How do I get the girl to stop talking on Roku. Here is how you can disable the audio descriptions by accessing your TV settings: To turn off the audio reading, press the WIN+CTRL+Enter keys simultaneously. Its very annoying. The voice guide is also known to describe the menu options to visually impaired people. This did not work! heres a workaround for now! Get in touch with us in the comment section below in case of any doubts or queries. Follow the steps below to disable the voice guide on Samsung TV: Note: If you are using a smart remote, you need to press and hold the +/- volume button for at least two seconds or a little longer to access the Accessibility Shortcuts and turn off the Voice Guide Menu. Press the Up arrow once. You just plug it into a USB port on a TV or computer to have access to all your favorite streaming apps. You also have the option to opt-out of these cookies. Its the check or plus icon in the Disney feature descrip screen. Go to Settings > Apps > All > Google App. The Roku will then reset to its factory settings. SAP controls also vary among cable providers, but if you have Spectrum TV, for example, use the remote to choose Settings, then Preferences, and Audio Language (SAP). This totally worked thank you. Press the * Button Four Times to Turn the Audio Guide On and Off. This is a common issue that can be frustrating to deal with. To disable audio guide for good go into settings> accessibility> scroll down to shortcut> disable. DMCA. It narrates everything that is being displayed on your TV screen and helps the users to navigate through the UI without looking at the screen. Want the Audio Guide to just adjust . If youre finding the narration annoying or disturbing, there are a few things you can do. The easiest method is the same way it gets turned on by accident: hitting the star/asterisk button on your Roku remote four times in a row. Have you ever had problems with audio descriptions in the HBO Max app? Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Sometimes this button is located on the remote control, and sometimes its on the TV itself. Then, use the arrow buttons to select "Audio & subtitles" and press the OK button. Enter the model number and then click on the Search button. How do I turn off audio description on my TV? If you're having trouble listening to the audio guide, you may have accidentally activated the text to speech feature. Some users are still having problems with audio descriptions, regardless of the methods outlined in this article. There are a few different reasons why Roku may have decided to add this feature. If the TV is muted, it will show a lightbulb icon on the screen. Another way to get the TV to stop narrating is to change the settings. If youre watching a movie or TV show on Roku and dont want to hear the audio description, there is a way to turn it off. He then spent eight years as a content lead on the Windows team at Microsoft. Thank you so much!! Another way is to press the Menu button on your TV remote and use the arrow buttons to select the Settings option. Then, press the '*' So glad it helped you! Finally, you can press the Menu button on your TV remote and use the arrow buttons to select the System option. Your email address will not be published. Second, you can try covering the microphone on the Roku TV remote with some tape or another material to muffle the sound. Your body may be trying to tell you something. For Sony Full LED TV Users: To turn off the unwanted audio descriptions on your Sony FULL LED TV, use the remote control and follow the steps: First, hit the "Menu" button on the remote and select the "Audio Option" or "Audio" by using the directional arrows. Customers can also turn Audio Guide on or off within the Accessibility category of the Settings menu. From there, you can choose to disable it for specific apps or for the whole TV. Heres how to turn off voice on Roku, in either circumstance. Some bugs are remedied with new updates. Sometimes there may be a glitch that causes the app to do things its not supposed to do. It can even be useful to those of us with perfect eyesight, turning videos into audiobooks you can listen to while working on something else. It only goes to CC and when you go into accessibility, it does give you the option of turning the voice guide off/on. But if you're watching a TV show or movie and hear audio describing the scene, it's possible a different kind of accessibility feature, usually called Descriptive Audio, has been enabled. The fastest way to fix any problem with the HBO Max app is to restart it. Start playing a show or movie, then tap the screen to open the player controls. How do I turn off Audio Description on HBO Max app? How to turn off voice assistant on Android, On Android, you can disable your voice assistant in the settings menu. Make sure it isnt running in the background for the app to completely shut down. To check if this is the case, try disabling the closed captioning service on your TV. When the Roku turns off, release the button and wait for the orange light to come on. 3 Why cant I turn off audio description on HBO Max? For example, in the case of Netflix, you need to hit the up or down buttonswhile watching a video and select Audio and Subtitles (the dialog bubble icon). Select Screen Reader.. THANK YOU SO MUCH! How to turn off voice description setting on Roku Jump to solution. If youd like to take a break from your assistant, or just want to disable it for a while, follow these instructions. Do not select anything with audio descriptions next to it. You can press the star key four times again at any time to turn voice narration back on. ME TOO! View solution in original post 4 Kudos 98 REPLIES Beckala1 Level 7 01-09-2020 09:41 AM One way is to press the star (*) button on your Roku remote control four times. Android phone or tablet While the video is playing, click the speech bubble icon in the top right corner of the video player. Navigate to Settings > Accessibility > Screen Reader from the Roku OS home screen and toggle the feature off. Click on System. Next, choose "Source" and make sure the toggle under Audio Description .
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