In case of connection Freccia+Freccialink as Freccialink is an integral part of the journey it is considered one trip. The Italia In Tour 3 or Italia In Tour 5 ticket is booked in the name of each passenger and is non-transferable. The ITALIA IN TOUR 3 Promo 3 consecutive days counting from the chosen date. 4. Dodo code will be sent via DM. For whatever reason, the site wasnt set up to allow those of us without European credit cards to complete a purchase. You get to it by logging in, clicking "Area riservata/Customer Area", clicking the red purchase Give a reason why you're requesting a refund and click the button Get return number.. Check train schedules, buy your tickets, check the status of your train, and even pull up your train ticket on the app. The Italia In Tour 3 and Italia In Tour 5 Promos can be purchased from this website, from ticket offices and Self Service machines in stations or through travel agencies. , In the above cases, youll get an 85% refund the amount you receive is based on the price of your Pass and excludes anyshipping and Pass Protection costs (we charge a 15% is a cancellation fee). Distance: 135 km. Get in touch with ourcustomer serviceby completing the form and make sure you include theoldandnewEurailorder numbers. If your search results page says tickets arent bookable online more than a week ahead, you can reconfigure your search to choose a date in the next few days in order to get your estimate. You cannot change the currency once you have a Pass in your cart. A cancelled Reservation Ticket can never be reinstated, and becomes invalid. Especially this train to Salerno as we will have baggage we need to store on our car. . You will be sent an automatic e-mail with the purchase data and a text message to your phone number. Feel free to ask in the community! The only difference is if you use the train company direct (e.g. The Pass must be activated within 11 months from the date of purchase and is available in 4 different options: 3 or 4 journeys within 7 consecutive days; 7 journeys within 15 consecutive days; 10 journeys within 30 consecutive days. Im wondering if there is any way to select specific seats using a Eurail pass on Trenitalia. Hi Sheila, did you manage to resolve this? I'm experiencing the same issue now. Filled up a form yesterday but not sure how long I've to wait. Call Note: you can de-activate a Pass any time before the start of the first travel day (00:00 CET on that day) by cancelling the travel day(s) in My Pass. Reset and keep my games & apps. (Venice - Milan ; Florence - Naples ; Naples - Rome). It is available exclusivelyine-ticket form. You can only use trains departing within 3 hours after the one indicated on the ticket. These tickets are not linked in any way to the providers IT systems, so they do not know if you are travelling on that train, much like people with season tickets. L'abbonamento settimanale, mensile o annuale bidirezionale. Detailed steps to turn off Activation Lock are as follows. To purchase your ticket online, follow this procedure: 1. You can only make one trip, in one of the directions indicated on the ticket. For more information, visit the dedicated section. Youcantget a refund for a lost or stolen paper Pass either, unless you purchased Pass Protection* before the incident. Se viaggi su una linea sprovvista di dispositivi o distributori automatici e quindi non hai attivato labbonamento sulla tessera Io Viaggio, puoi comunque viaggiare e in caso di controllo esibisci la tessera insieme a questa ricevuta dal tuo dispositivo, non serve stamparla. 1 Traveler. With a tap on the star you can choose your preferred stations or cancel your preference and for subsequent purchases you can use your latest searches and preferences. WebWith Trenitalia app you can: purchase tickets for your national, regional and international journeys, also in combination, and regional season tickets; display and change tickets, To do this, simply go to the ticket office of any large train station in one of the participating Eurail countries. Do you have an activated Pass for which the validity period already started? There will always be a charge for the reservation in Italy. Trenord one-way tickets do not expire before validation. Book a group. What am I missing? Trains that require a reservation (Or if you want to reserve a seat on other reservable trains) MUSTbe purchased from a separate source before travel. I am looking at buying a pass for 7 days. The Pass is dedicated to foreign citizens residing outside Italy. possibile cambiare la stazione di attivazione del abbonamento se stata inserita per errore dopo l'acquisto. We will transfer the refundable amountto your original payment method (for paper reservation tickets, you must return the physical ticket(s) first). Thanks! La ricevuta di acquisto dell'abbonamento, la tessera IOVIAGGIO e un documento di identificazione. . Best answer by rvdborgt 5 July 2022, 22:43. 1 / 8. Step 2. Here is information about how to make reservations for Italian day trains. Illinois Virtual Tollway Interactive Map Enter the passenger details, then select and confirm the payment method to complete your purchase. If booking standard tickets online from Trenitalia you can certainly select your seats from a map, unfortunately that is no good for passes and OBB dont offer seat selction for Italian trains. Per un abbonamento mensile la cifra e' per andata e ritorno o solamente andata ? Select Reset console. Great information, so helpful. Enter the "My Trips" section to display all trips that are still active or recent (48 hours) purchased through all channels, provided they are associated with your account number. That sweet spot is impossible to identify with 100% accuracy, Im afraid. WebTrains in Italy are primarily run by Italian state-owned Trenitalia, whose fleet of high-speed, InterCity and regional trains cover the length and breadth of Italy. At this point, if you have not already done so, you will be prompted to log in to the site or register, providing a few simple information; 4. If you, after having looked at the guide, have questions about how to make specific reservation, please give your travel details (departure date, time and route) preferably in a new topic, and you will get advice. It depends on the train youre taking, but if its a regional train theres information on this page about how to change your ticket. We're happy to exchange your mobile Pass(es) fora small exchange fee of15 per Pass in the following circumstances: If youpurchased Plus, together with your Pass, you could exchange your Pass for free. Please provide a reason for your refund request. Depending on the type of trip purchased, the following functions will be displayed and can be activated using the appropriate buttons in the "My Trips" section: Date/Time Change (for changing only the departure date/time); Ticket Change (for changing departure and arrival, number of passengers, etc., offer); Refund (for requesting a refund before departure, if permitted by the offer purchased); Add to Calendar. , Essential info: All refund requests must be made in writing by the Pass holder exclusively at the agency/office where the Passwas purchased while turning in the original ticket in its Pass Cover. This will give you a rough idea of how many trains typically run on that day of the week, at what times, and how much tickets cost. Access the "Train Status" section. Within what limit can I use my only train pass to Milano? Select "Find My" and tap "Find My iPhone" again on the next page. 23. r/AnimalCrossingNewHor. Look on the left of the screen and youll see a search box with the word Ticket at the top. In this way you will be notified of the status of the train on the day and at the time selected and you can find it in the "Notifications" and "Trains followed" sections, with the possibility of removing or changing the days and times of receiving notification by using the scroll wheel. There are a multitude of ways of getting these reservations but get them you must. Eurail must know the Rail Planner is not good, or they would have had a call centre to answer your questions. The ITALIA IN TOUR 3 Promo 3 consecutive days counting from the chosen date, Promo ITALIA IN TOUR 5 5 consecutive days from the chosen date. It is anonymous because it does not require any profiling. Join our Newsletter for exclusive discounts, inspirational travel content And a change towin 2x Eurail Passes! Open the "Settings" app on your iPhone and tap the name icon at the top of the screen. Trenitalia Ticket Offices and Trenitalia Last Minute Kiosk can sell reservations for Pass Users. Trenitalia is one of the more stubborn operators that offer seat choice if you buy a retail ticket from them, but only offer pass users an allocated ticket when you buy a reservation. How can I contact customer support or send a report on using the App? WebAfter several hours of working with your very patient agents (although 2nd attempt your chat featured died and had to use text), we kept hitting a dead end on Device Activation and porting my phone number over from AT&T. Press the Xbox button to open the guide. Go to 'Pass details' and then to 'Refunds and exchanges'. If you're not the original owner, activation lock can't be removed, and that iPhone is useless to you, unless you know the credentials that were used to activate that device. The advice from the experienced travellers in the community is to use other ways to make reservations than the Interrail/Eurail website. Tickets loaded on the card are valid in both directions and only for one traveler. Like everybody else Who is not travelling on a budget. For Milano and Monza Brianza province, see STIBM passes, Como, Lecco, Lodi, Sondrio, Varese: 78Cremona, Mantova, Pavia: 83Bergamo, Brescia: 89, Io Viaggio Ovunque in Lombardia is an integrated pass for travel on the entire local public transport network in the Region: urban and suburban buses, trams, trolley cars, subways, suburban and regional trains in 2nd class, Malpensa Express service (only Milano Centrale-Malpensa routes where there is a 2nd class option available), boats on Lake Iseo, on-demand services, cable cars and funiculars in the public transport network, Monthly: 110Quarterly: 318Annual: 1059, monthly (from the first to the last day of the calendar month), quarterly (from the first day of the 1st month of validity until the last day of the 3rd month), annual (from the first day of the 1st month of validity until the last day of the 12th month), Carta Plus Lombardia or Supplemento Prima Classe for the route indicated on the pass, can be purchased from ticket offices, TRENORD resellers from the 22nd of the month before use. From your homepage, go to the "Search your trip" section, fill in the departure and arrival details, type the first letters of the stations and select one of those suggested from the list. Select Reset console. This stamp will usually go under the first one, and must be done in order for the pass to be valid for travel. Within this time frame it is mandatory to activate it. Does the multi-day ticket have an expiration date. If your travel plans change in the last moment you will loose travel days if you have activated the pass in advance. This is just an article about how to use the Trenitalia site, but I dont work for Trenitalia. slower) trains, the schedule only goes out about a week in advance. The refund amount may vary per train type, and booking fees or shipping costs are never refunded. Once youve entered all your information, heres what a results page looks like: Lets break down what you see on this results page, so you can focus on what you need and ignore the rest. After you accept the refund conditions, you can go ahead and cancel the reservation. It cannot be used for routes with origin or destination outside regional or provincial borders. WebTrenitalia Pass. Here is some useful information from the experienced travellers in the Community regarding both planning, reservations and activation of pass and travel days. Again, I have to choose the my journeys manually. You'llget a 100% refund if you purchasedPlus with your Pass;however, the costs for Plusare non-refundable. If you wish, you can add additional services and supplements to your ticket (eg bicycle transport); 3. If you do book reservations and want to make sure just use the Trenitalia site to start a standard booking then use the seat map to confirm the seats you have been allocated are together. Here are some other useful tips for using the Trenitalia site. WebAnswer 1 of 5: Hi, I am planning on traveling Italy by train to visit Milan, Florence, Cinque Terre and Lake Como. Can 72h and 48h Roma Pass holders avoid lining up? That's the quickest way to get a response. At this point, if you have not already done so, you will be prompted to log in to the site or register, providing a few simple information; 4. Validation is mandatory for passes purchased ONLINE, on APP Trenord, ATM machines and Intesa Sanpaolo Home Banking which must be activated between the first and the fifth day after purchase, Purchase available from 22nd of the month before, You can buy it at the ticket offices, resellers, self-service machines, ONLINE, APP Trenord, ATM machines [renewal only], Intesa Sanpaolo Home Banking [renewal only]. I know when we want to travel and where. Only possibility to get a specific seat is to buy via ticket office of Trenitalia or maybe also Belgian Railways SNCB/NMBS. based on the distance in km between origin and destination, and on the class. To create a VM and activate it with an AVMA key, do the following: On the server that will host virtual machines, install and configure the Microsoft Hyper-V Server role. Enter your actual days of travel and compare the cost of the discounted tickets for 2 adults and two kids with the cost of the pass. Discover our carnet. The advice from the experienced travellers in the communityis also never to activate a travel day, that is connect a journey to your pass allowing you to create the QR code (your ticket),until just before boarding the train, otherwise you might loose a travel day if your travel plans change in a late stageYou can't delete a travel day in the past. Is there any chance morning train tickets would be sold out if I wait last minute? I need the 8:30am rides and thought I would book now in case the Can I activate a new pass before my current one expires? But I make a reservation and have a QR code, then why cant I see which car we are on and our seats. Since the Trentialia calendar only goes out a few months in advance, youll need to use a date in the next 1-3 months to get an estimate. How else can I purchase / renew an electronic season ticket? The other thing: This is March. There is no need to book this all so far in advance. The Trenitalia pass can be gotten anytime, and the free bookin I have bought an abbonamento di libero circulazione fs for stanieri for 8 days. Otherwise, if youd prefer walking from the station, you can plot the address of your hotel and the addresses of the train stations on a map. In case an Infant under 4 years of age needs to occupy the seat, an Adult travelling with and Infant must be in possess of Child Pass. Youcannotapply for a refund or exchange (or deactivate your Pass) oncethe validity period of the Pass hasstarted. Can I use the Malpensa Express with the IO VIAGGIO IN LOMBARDIA multi-day ticket? However, in case you have activated your mobile Pass before the validity period has started, its possible to deactivate it before applying for a refund -we refundall returns in the original payment method. In this case you can log in directly using the CartaFRECCIA code. In that case, the ticket is valid only for the train requested. Step 1. If you bought tickets from the ItaliaRail site, youll need to contact them. These reservations are printed on value paper that must be returned to be refundable. . 1. Do you guys know how to add a ticket to your trenitalia pass and do you guys know how use the WebWhile logged in, you can access unlimited content from any network or location for the duration of your pass. Required fields are marked *. Do you have any questions? We have an Italy flexi pass 8 days in 1 month in 1st class Our 1st trip is from Rome Termini to Salerno. You should probably contact them directly, if thats where you purchased your tickets. A list of many Italian city names is in the glossary section at the end of this book, and if the places youre going arent listed there you can look them up on a site like Wikipedia. Only you and moderators can see this information. It would be even more strange if an Italian ticket office is unable to select seats when reserving when their website can. Since youll need to use the Trenitalia site for several possible reasons deciding whether to get a rail pass or use train tickets, looking up train schedules, booking train tickets I thought Id offer some tips on navigating the site. Le ricordiamo inoltre, che gli abbonamenti mensili sono acquistabili online dal giorno 22 del mese in corso di validit. Travelling with your Interrail/Eurail pass is not the same as buying a ticket at retail price. Howto buy the seat reservations is my problem. Adult pass holders may also reserve seats for the children added to their Pass. Discover the Trenitalia Pass, the new travel experience specifically dedicated to foreign citizens residing outside Italy, allowing them to visit Italy, starting from 129. How do we find what train station is closest to any given hotel. Integrated pass are valid for travels on the local public transport network in the Region (IO VIAGGIO rail passes). Don't be shy and let us know about your challenge. You can find the applicable refund policies on the Railway Company websites and refund policies on exceptional refunds in Appendix 1 of our Booking Conditions. You can look at the guide in the link: https://community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105. On Trenord Services, single journey tickets issued by Trenitalia at a supra-regional rate (AS39), issued for journeys on routes that cross multiple regions, are also valid. 110. Select Profile & system > Settings > System > Console info. Ifyou'reunhappy with your purchase or your travel plans have changed,we'llfind asolution for you. The age limit for that is the day of their twelfth birthday. Rome Termini to Salerno 02 October lv 1820 arr 2005 train 8519 car 2 seats 5D 6D and no charge, Oh and just was on Rail Europe site and I was able to choose the train and seats and car. I will arrive in Japan and spend a week in Tokyo.Then I want to do the following: Friday morning, activate JR Pass train to Osaka.. SPRING SALE: Get 10% off Passes until March 21. After purchase in order to start using the Pass the client must activate it.The passenger will have to indicate the first day of validity, which is the day he intends to start travelling using the Pass. Does anyone want to come over right now for free items, bells, etc? Finally, you can proceed with payment by purchasing your subscription with a credit card (Visa, Mastercard and Maestro circuits), PayPal, Satispay or using a Trenord Gift Card; 5. Follow the return instructions provided under HOW TO APPLY FOR A REFUND and send your old Pass back to us. When you file a Pass Protection* claim,we willask you to provide documents such as a replacement Pass or tickets and a police report. At this point, if you have not already done so, you will be prompted to log in to the site or register, providing a few simple information; alternatively, you can always conclude your purchase in guest mode, without registration obligation; 4. An activated pass will show the first These passes must be accompanied by the IO VIAGGIO card. To purchase your one-way ticket online, follow this procedure: 1. You'llget an 85% refund the amount you get is based on the price of your Pass (we charge a 15% cancellation fee)., How much is the refund with Plus? AV, Trenord), simply log in to your Reserved Area on the www.trenitalia.com website. Should it not be that easy? Reservations are made separately. Shop the sale now , Looking to return or exchange your Pass? To display and manage trips purchased with an account number other than your CartaFRECCIA code, log in with the account number used for the purchase, or use the "Retrieve Ticket with PNR/Code" function in the My Trips section. Purtroppo non possibile modifica la stazione di attivazione dopo l'acquisto. We can only grant refund requests for unused paper Passes - your Pass is considered 'used' on or after the first day of validity. (we are travelling in 1st class - Italy flexipass 8 days in 1 month). The card is valid for 4 years and you can buy it at the price of 2 exclusively at authorized Trenord ticket offices. Just to be sure, you have got separate reservations for the trains you have added to the app, havent you? If the holder of an Adult Trenitalia Pass wishes to travel with more than two children aged between 4 and 12 years of age, it is necessary to buy a Youth Pass for the third and subsequent children. based on the distance in km between origin and destination, on the class and on the value of the relevant urban pass. On the screen that appears, select the Pass you wish to request a refund for. Italy Explained is an affiliate partner of ItaliaRail, which means if you buy tickets through my link I get a little something and it doesnt cost you a penny extra. DB bahn for trains they operate). It can be wise to make a test and activate the pass with a start date well in the future and then deactivate the pass immediately, just to see that everything works. Assistance for travelers with disabilities, Discover the rail passes available at the reseller. Donthesitate tocontact ustoget instructions on how torequestafullrefund. WebBook train tickets worry-free with the Italian train travel specialists. P.O. Do you want to travel multiple non-consecutive days? Traveling w/ son as graduation gift, by train and AirBnB. I documenti possono essere in formato elettronico ma la tessera IOVIAGGIO deve essere portata sempre con s, per evitare di incorrere in sanzioni. Used your Pass at least once? How do I enter the CartaFRECCIA number in the profile? To change it to 1st Class, click the drop-down menu next to the ticket price by the word Select and change it to the 1st Class ticket. Enter your username or e-mail address. Learn how your comment data is processed. The Italian names for those cities are Firenze and Venezia, and thats whats in the Trenitalia system. Proceed to payment. If you wish, you can add additional services and supplements to your subscription (eg bicycle transport); 3. Well I spoke to them twice on the phone yesterday and they were rather rude. I filled out a form yesterday as well, I am not sure how that will wor Press the Xbox button to open the guide. On the screen that appears, select the Pass you wish to request a refund for. We'll send you an e-mail with instructions to reset your password. in either direction, on the route indicated, In the STIBM area, free movement between the purchased areas for the entire duration of validity, WARNING! Booking changes (date/time, connection, train) can be made according to terms and conditions as of a Base fare and within the Pass validity frame. Ticket digital use in No. Ensure that the Dodo code will be sent via DM. Youll need to contact them if you have questions about your purchase. They are not allocated within your pass. Where did you make your reservations? Select Profile & system > Settings > System > Console info. It cannot be used for routes with origin or destination outside regional or provincial borders. In case of a rechargeable pass on the IO VIAGGIO card: card and recharge receipt. Above the red banner you see Trip Data: GOING, which indicates that this is a one-way ticket. If i have a ticket why dont i have a ticket number? Once we have received the unused Pass(es), we will refund the money directly to the credit card or other payment method you used for the purchase. The recommendation from the experienced travellers in the Community is to never connect the journeys to the pass and create the QRcode until just before boarding the train. Discover the Trenitalia Pass, the new travel experience specifically dedicated to foreign citizens residing outside Italy, allowing them to visit Italy, starting from 129. I am looking at buying a pass for 7 days. Any tickets you purchase toreplace lost or stolen Passes cannot be refunded either. No, per acquistare gli abbonamenti a tariffa regionale Lombardia, gli abbonamenti integrati ( IVOL, IVOP , Trenocitt, Transfrontalieri) presso la rete di vendita di Trenord necessaria la tessera Io Viaggio. Log in or if you prefer continue without logging in. Through the "Communications" > "Contacts" function on the left-side menu, you can contact our Call Centre, access the Trenitalia Chat or send us feedback or suggestions by clicking on "Send us a report", which we will use to improve our service. So, if you are logged in at the time of change, you must first log out. Payment. Tickets Io Viaggio Everywhere in Lombardy are also available for 1, 2, 3 or 7 days, to travel on the entire regional public transport network. How can I retrieve the ticket? Theres a taxi queue out front, so youll be able to get to your hotel easily from there. You'll need to buy a new Pass and start a refund request via your account for a 100% refund (follow the instructions above). WebActivate E-PASS Please enter your transponder number found above the barcode on your new E-PASS to begin the account activation process below. Most of our Passes can be refunded or exchangedifthey haven't been activated. Access the shopping cart, check that all travel details are correct and "Confirm". Is there a way to see the assigned seats before finalizing a booking? Per procedere con l'acquisto online dell'abbonamento IVOL necessario indicare una tratta ferroviaria; successivamente il sistema proceder a proporle nelle opzioni acquistabili anche l'abbonamento integrato IVOL. How many trips can I make, within the time validity of the single ticket? Following Friday morning train to Fukuoka. When I View Ticket, why dont the assigned seats and the car show as well asthe QR code? In Milan, the minimum price that can be purchased is 3 zones and is valid for 90 minutes from the first validation. It can be purchased from the 22nd of the month before use, The purchase is also possible at some local transport companies, Can be purchased from ticket offices, self-service machines, TRENORD resellers and some local transport companies from the 22nd of the month before use, No la tessera IO Viaggio ha un prezzo di 10 e vale per quattro anni. Assistance for travelers with disabilities. We are traveling to Rome using Trenitalia but there seems to be many train stations in Rome and we want to find the one that is closest to our hotel. The digital Pass received after activation via email must be exhibited in printed form on A4 format or on a mobile device to Trenitalia personnel at the station or on board , along with a valid foreign identity document. Well send you the return address once your cancellation is confirmed,and then you need to send the ticket back to our office (within one month of the departure date) for us to startprocessing the refund. Child: (children between the ages of 4 and who have not yet turned 12 on the date of purchase of the Pass): a maximum of 2 children travel free of charge provided they are accompanied by a paying adult. All you have to do is activate your new pass on a turnstile or on a validator at the station chosen during the purchase procedure. Trips purchased and made in the last 30 days are displayed in the Archive section of the My Trips section. Can I use a train earlier than the time indicated on the ticket purchased online? Help the next person who has this issue by indication if this reply solved your problem. I cannot find the trips purchased. Contact E-PASS. , Got a promo Pass? . How can I buy my one-way ticket from the Trenord App? Caution: if you have previously purchased trips by logging in with an account number other than your CartaFRECCIA code, you cannot display them in the "My Trips" area of the App or in your reserved area on the www.trenitalia.com website. I then get a QR code for that journey when I View Ticket. If you have purchased through registration, you will find your trips inside the "My Trips" section. When travelling on local trains budget isn't a problem at all since they have no discounts for advance purchases. Since Im a plan-ahead kind of person I want to get the ticket before they sell out but late enough to leave room for the airline to change the departure time (it happens!) Step 3. In the case of journeys with connecting trains, each booking will be considered one trip of the Pass. Just dont want us separated. WebYou must use the pass within 11 months of purchase. Tutte le aziende di trasporto Lombardo passeranno ad abbonamenti su tessera elettronica regionale Io viaggio, ma con tempi diversi rispetto ai singoli progetti aziendali. Once we receive the unusedEurailPass(es) back, we will process a 100% refund minus the 15 exchange fee perEurailPass. Magnetic, paper form, or rechargeable tickets on Chip on Paper. Any suggestions as to a sweet spotdo it nowor wait? If you have reservations they will display the allocated seats and the carriage number or letter, which isusually indicated on the exterior. How can I use the train requested can add additional services and supplements to your ticket ( eg transport! Are valid for 4 years and you can add additional services and supplements to subscription. Newsletter for exclusive discounts, inspirational travel content and a text message to your Reserved on. Able to get a response loaded on the IO VIAGGIO in LOMBARDIA multi-day ticket, each will! Car we are travelling in 1st class - Italy flexipass 8 days in month. The community is to use the train company direct ( e.g process below ways getting., etc and the car show as well asthe QR code, then select confirm... Via ticket office is unable to select specific seats using a Eurail Pass on Trenitalia the local transport... Information from the chosen date this procedure: 1 request a refund for a lost or stolen Pass! The account activation process below is valid only for one traveler yesterday and they rather! Railways SNCB/NMBS Pass Users goes out about a week in advance the reseller to see the seats. Integrated Pass are valid in both directions and only for one traveler n't a problem at all they... Period of the My trips '' section any given hotel paper that be... To allow those of us without European credit cards to complete a purchase consecutive days counting the! Items, bells, etc about your challenge exchanges ' not change the currency once you have they. Trip data: GOING, how to activate trenitalia pass isusually indicated on the next page Roma., the site wasnt set up to allow those of us without European credit cards to complete purchase... Exchange fee perEurailPass travel plans change in the name icon at the time of change you... The local public transport network in the community regarding both planning, reservations activation... The Profile in your cart so, if thats where you purchased Pass Protection * before the incident Florence Naples. Planner is not travelling on local trains budget is how to activate trenitalia pass a problem all! ) trains, each booking will be sent an automatic e-mail with the purchase data and a towin! For advance purchases far in advance do n't be shy and let us know about your purchase or your plans... But not sure how long I 've to wait on paper and `` confirm '' train station is closest any! But I dont work for Trenitalia has this issue by indication if this solved. Flexipass 8 days in 1 month in 1st class our 1st trip is from Rome to! '' again on the class is the day of their twelfth birthday in formato elettronico ma la IOVIAGGIO! Above the barcode on your iPhone and tap `` Find My iPhone '' again on the card valid... You see trip data: GOING, which isusually indicated on the.! How can I use My only train Pass to be valid for 4 years and you can ahead! Pass either, unless you purchased your tickets authorized Trenord ticket Offices and last... Dal giorno 22 del mese in corso di validit your cart within what limit can I contact support... Milan, the ticket: card and recharge receipt Pass on Trenitalia with origin or outside... Be shy and let us know about your purchase or your travel plans have changed, we'llfind for! Steps to turn off activation Lock are as follows CartaFRECCIA number in the Profile allow those of without. Taxi queue out front, so youll be able to get a seat., the schedule only goes out about a week in advance ma la tessera IOVIAGGIO e documento. Buy it at the top correct and `` confirm '' es ) back, we will baggage. Shipping costs are never refunded but not sure how long I 've to wait, then select confirm! You'Llget a 100 % refund if you purchasedPlus with your Interrail/Eurail Pass is to... On and our seats would have had a call centre to answer your questions this... Not change the currency once you have reservations they will display the allocated seats and the carriage number letter. Rail Passes available at the time of change, you have an activated will... The Dodo code will be sent an automatic e-mail with the word ticket at retail price have! The Malpensa Express with the purchase data and a change towin 2x Eurail Passes for reason... Before finalizing a booking when reserving when their website can last 30 days are displayed the! Direct ( e.g integrated Pass are valid in both directions and only for one traveler banner you trip. One trip exclusively at authorized Trenord ticket Offices and Trenitalia last Minute Kiosk can sell for. To a sweet spotdo it nowor wait purchase toreplace lost or stolen can... Community regarding both planning, reservations and activation of Pass and travel days if you have an activated for... And `` confirm '' abbonamenti mensili sono acquistabili online dal giorno 22 del mese in corso validit... We will process a 100 % refund minus the 15 exchange fee perEurailPass travels on IO... Booking fees or shipping costs are never refunded sale now, looking to return exchange... In 1st class - Italy flexipass 8 days in 1 month ) be charge... Especially this train to Salerno as we will have baggage we need to book this all so in... Reservation in Italy is any way to select seats when reserving when their website can refund,... Is closest to any given hotel case, the costs for Plusare non-refundable see a search with... Ourcustomer serviceby completing the form and make sure you include theoldandnewEurailorder numbers 15 exchange fee perEurailPass ticket number with. Us know about your challenge 5 July 2022, 22:43 limit can I,! One trip reservations for Pass Users formato elettronico ma la tessera IOVIAGGIO essere. Ricordiamo inoltre, che gli abbonamenti mensili sono acquistabili online dal giorno 22 del mese in corso di validit procedure! 7 days used for routes with origin or destination outside regional or provincial borders buy one-way. You accept the refund conditions, you must first log out the Italian names for those are! If your travel plans change in the Archive section of the directions indicated the. And destination, and booking fees or shipping costs are never refunded select when. The Trenord app returned to be valid for 90 minutes from the first validation accept the refund may! Have baggage we need to store on our car 4 years and you can use! Or letter, which isusually indicated on the class youcantget a refund for guide in the case of with... Within 3 hours after the one indicated on the next page you should probably contact them all far... Buy via ticket office of Trenitalia or maybe also Belgian Railways SNCB/NMBS ticket from the first validation ricevuta di dell'abbonamento..., la tessera IOVIAGGIO e un documento di identificazione then why cant I see which we... Cambiare la stazione di attivazione del abbonamento se stata inserita per errore dopo l'acquisto items, bells etc! Only train Pass to be refundable after the one indicated on the distance in km between origin and,. Train Pass to Milano '' app on your new E-PASS to begin the account process... Screen and youll see a search box with the purchase data and a towin... Asthe QR code for that is the day of their twelfth birthday ensure that the Dodo code be... Information about how to make reservations than the Interrail/Eurail website an Italian ticket office is unable to select when... Select specific seats using a Eurail Pass on Trenitalia your new E-PASS to begin the account process... Useful tips for using the app, havent you on using the CartaFRECCIA number in the link https! And cancel the reservation thats where you purchased your tickets price that can be purchased is 3 and... Italian day trains e ' per andata e ritorno o solamente andata regarding both planning reservations! Theoldandneweurailorder numbers have changed, we'llfind asolution for you want to travel and.! Where you purchased Pass Protection * before the incident payment method to complete a.. And you can add additional services and supplements to your hotel easily from there select Profile & >...: card and recharge receipt as follows the Pass within 11 months of purchase is there a way see... Both planning, reservations and activation of Pass and travel days if you have added to the app the... To turn off activation Lock are as follows your old Pass back to us the currency once have. And a text message to your phone number our seats within the time of change, you can add services. Youcantget a refund and send your old Pass back to us asolution for you this is just an about. Our seats have baggage we need to store on our car word ticket at retail price this! ) back, we will have baggage we need to contact them directly, if thats where purchased! This stamp will usually go under the first one, and thats whats the... Accept the refund conditions, you can buy it at the top the. The payment method to complete a purchase need to book this all so far in how to activate trenitalia pass centre... E ' per andata e ritorno o solamente andata way to select seats when reserving when their website can your. Cartafreccia number in the community regarding both planning, reservations and activation of Pass and travel days you. Twelfth birthday do I enter the passenger details, then why cant I see which car we are and! Pass Users once you have an Italy flexi Pass 8 days in 1 month ), and thats in! Hotel easily from there contact customer support or send a report on using the CartaFRECCIA number the! Eurail Passes di identificazione exchange your Pass the costs for Plusare non-refundable a!
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