We simply did not connect them with WS AD. MEM Intune does not need a dedicated Device Role policy. Please use this user account to sign in to the Windows device or Company Portal. All Configuration Profiles in your tenant are displayed, then click + Create profile to add the OneDrive settings. You can also export Active Directory users using the UI or through script. Hi, does anyone know how/is it possible to delete an auto pilot device from AAD? @AssiiffI would have to do some digging, but it turned out how I was doing the setup was wrong, and I needed to do it through a group policy to push what was needed for the computer to be added to InTune. I really hope this has helped you.I would love to hear from you if we helped save you some time and frustration. These steps initiate a setup wizard that downloads Android Device Policy on the device. The crash occurs when I open Company Portal. how it is assigning enrollment user info if it is device enrollment and not user? You dont need to, but to help keep azure clean, delete the registered device in AzureAD and then you will be ready to join it! Login as the user. Sign in to the Microsoft Endpoint Manager admin center; Choose Devices > Android > Android enrollment > Personal and corporate-owned devices with device administration privileges > Use device administrator to manage devices. Suggestions for troubleshooting device enrollment issues in Microsoft Intune. For more information, see Set the MDM authority. Issue: Users receive the following message on their device: On the affected device where the Company Portal is displaying that warning, could you check to see the device you'd expect on the Company Portal's devices page? Issue: iOS/iPadOS devices arent checking in with the Intune service. Here are the steps that you need to follow to make it work: Use the previous enrollment ID to search the regitry: DO NOT delete registry keys that are not in the list above. For example, they'll see this error if both of the following are true: The mobile device management authority hasn't been defined. @MatAitAzzouzene | Linkedin: We also need to clean up its tasks and remove the folder. Delete the user profiles from the computer via the User account section via control userpasswords2 from the run command. If it detects that there's no contact, it automatically tries to sync with Intune to reconnect (users will see the Trying to sync message). Azure AD is the backend system that stores users, groups, and devices. Currently, a default AD FS server or WAP - AD FS Proxy server installation sends only the AD FS service SSL certificate in the SSL server hello response to an SSL Client hello. Make sure that all required updates are installed on the client computer and then retry the client software installation. Hello, My process for joining devices to intune is to: Join the device to Azure AD. They're useful for managing devices that don't have dedicated users, such as kiosk devices, devices shared by shift workers, or devices assigned to a specific location. Intune uses the same Azure AD, and can use your existing domain. The fix for this is simple: dsregcmd /debug /leave. [!IMPORTANT] The user logging on must have a valid Intune license assigned (in your case EM+S E5). @KentMitchellI had this issue too and was able to get it working by:Logged in as local adminRemoved PC from Azure ADRebootLog in as local admin, join Azure AD entering users' email and password (makes them local admin)RebootLog in as userRun Company Portal, signs up and works fine now. If this isn't a virtual machine, please contact support. Repeat the above steps on all of your AD FS and proxy servers. There will be a large chunk of SID's in this section, however we have set up the powershell to grab the correct one and clean it up. Hello, Create your administrative team. For more information, see this blog. If the error persists, try Resolution 2. For Platform, choose Windows 10 and later, and the profile type is an Administrative Template. Troubleshoot device enrollment in Microsoft Intune, Check number of devices enrolled and allowed, Unable to create policy or enroll devices if the company name contains special characters, Unable to sign in or enroll devices when you have multiple verified domains, Devices fail to check in with the Intune service and display as "Unhealthy" in the Intune admin console, Devices are inactive or the admin console can't communicate with them, Troubleshooting steps for failed profile installation, Users iOS/iPadOS device is stuck on an enrollment screen for more than 10 minutes, Determine if there's something wrong with the VPP token, Identify which devices are blocked by the VPP token, Tell the users to restart the enrollment process, The machine is already enrolled - Error hr 0x8007064c, Get ready to enroll devices in Microsoft Intune, Set up iOS/iPadOS and Mac device management, Send Android enrollment errors to your IT admin, Enroll corporate-owned devices with the Device Enrollment Manager in Microsoft Intune, Assign Intune licenses to your user accounts, set the mobile device management authority, Your device is missing a required certificate, Sync Active Directory and add users to Intune, Set up iOS/iPadOS and Mac management with Microsoft Intune, Get started with a 30-day trial of Microsoft Intune, Best practices for securing Active Directory Federation Services, how to assign Intune licenses to your user accounts, How to back up and restore the registry in Windows, Microsoft Support KB198038: Useful Tools for Package and Deployment Issues. For instructions, see. If you use another MDM provider, such as Workspace ONE (previously called AirWatch), MobileIron, or MaaS360, then you can move to Intune. For your knowledge, the main registry key that controls this is stored hereHKLM:\SOFTWARE\Microsoft\Enrollments\. I stumbled on your post while trying to find an answer to a similar problem. If you currently use Configuration Manager, and want to use Intune, then you have the following options. Learn how to resolve these problems or contact your company support. Hello, When devices are in Azure AD, they're available to receive the policies and profiles you create in Intune. Users and groups are stored in Azure AD, which is included with Microsoft 365. We have recently rolled out Microsoft Intune in our company to manage our devices. I have shared the powershell script below that we have created. After you attach your devices, you use the Microsoft Intune admin center to run remote actions, such as sync machine and user policy. I'm sure this is a simple problem that I just am not understanding. Intune has been set as the mobile device management authority. However, the problem with this is that all data and configuration pushed by Microsoft Intune will be deleted from the PC. Anyone else ever see anything like this or have any other troubleshooting things I could try? You can also sign up for a free trial account. Configuration Manager supports Windows and macOS devices, and Windows Servers. Run company portal and login with the user i just logged in as. Tap Set up your work profile. Android 5.1+ To set up a work profile on their device, a user can . Issue: You can't create policy or enroll devices. This month w Today in History: 1990 Steve Jackson Games is raided by the United States Secret Service, prompting the later formation of the Electronic Frontier Foundation.The Electronic Frontier Foundation was founded in July of 1990 in response to a basic threat to s We have already configured WSUS Server with Group Policy, But we need to push updates to clients without using group policy. Choose a migration approach that's most suitable for your organization's needs. Worked like a charm on getting a device enrolled in Endpoint Manager! Sharing best practices for building any app with .NET. This section includes an overview of the steps. Make sure that the time and date are set close to GMT standards (+ or - 12 hours) for the end user's time zone. Expect to do more tasks than what's available in these scripts. We are not quite the same in that we are using Azure AD Connect, but the end result is the same. Enrolling DEP devices with user affinity requires WS-Trust 1.3 Username/Mixed endpoint to be enabled to request user tokens. I found what eventually pointed me in the right direction here:https://social.technet.microsoft.com/Forums/en-US/f2d29524-afce-42ab-9e48-673813c74c4e/unable-to-ree HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Enrollments. If the device is still assigned to another user in Intune, its former owner did not use the Company Portal app to remove or reset it. We have lost countless hours with this error across different customers and the fix has been to either. Verify that the MDM Authority has been set appropriately. Just to be clear, I should disconnect the workOrschool account, remove device from AAD and then run the Company Portal app, uncheck that box and re-register the device? If that button exists, you should be able to click it to be navigated to another page. Set up hybrid Active Directory and Azure AD for your devices. You get the compliance, configuration, Windows Update, and app features in Intune. Now all the sudden, i am trying to do it for another user, but after joining to azure ad . If your device is brand-new and hasn't been set up yet, you can go through the Windows Out of Box Experience (OOBE) process to join your device to the network. I don't even get why that option is there in the first place. You can also see your on-premises servers, and get OS information. I have tried running dsregcmd /forcerecovery on a few, with no changes, and also done wipes on 2 of them. By default, Intune auto . Before users can enroll their devices, they must have been assigned the necessary license. To clean up the stale device record from Intune: Issue: Enrollment fails with the error The machine is already enrolled. You can make sure that you're joined by looking at your settings. If you're moving to Microsoft 365 from an Office 365 subscription, your domain may already be in Azure AD. To migrate a users device, the user must unenroll the device from the old tenant, and then re-enroll in the new tenant. We will use the PSExec tool for that purpose. Deploy Intune (in this article), including setting the MDM Authority to Intune. If the Server certificate is installed correctly, you see all check marks in the results. Ive also added my account to Enroll Devices > Device Enrollment Managers. There has been many wasted hours troubleshooting it and trying to fix it. My google-fu doesn't seem to be getting me any results for this message. Yes we have. For more information, see Role-based access control (RBAC) with Microsoft Intune. Deleted devices are removed from the list of managed devices. Here are my settings: MAM and MDM are set to all or can be set to some, it doesn't matter. However, sometimes it is possible that a Windows 10 PC is in an inconsistent enrollment state, with error The sync could not be initiated. So, be sure to add or update existing tips and guidance you've found helpful. SelectAccess work or school, and then selectConnect. In most scenarios, Microsoft 365 may be the best option, as it gives you EMS, Microsoft Intune, and Office 365 apps. I am a Helpdesk technician in a Small organisation of 25 users. To verify it, please go to Devices - All devices, choose and click the specific device name, from the Overview page, please view " Associated user ". Please remove that work or school . To check if an update is available, go to Settings > About device > Download updates manually > follow the prompts. It's all about the MDM/ MAM scope and if the users didn't click on "no, sign in to this app only". After you've wiped the blocked devices, you can tell the users to restart the enrollment process. If you want to move existing users from on-premises Active Directory to Azure AD, then you can set up hybrid identity. Set Intune Standalone as the MDM authority. Here's the reference for you about When I downloaded the Company Portal from Windows Store and sign in, the app says that another organization is managing the device. All 3 devices are Intune managed, whats interesting us i can see them appear one at a time in intune and disappear when the next one appears. So I've been running some workshops with some clients and I've run into the same problem. So when I try to add the work account I get the error "Your device is already connected by your organisation". Issue: A user receives an error during enrollment (like Company Portal Temporarily Unavailable). We also need to clean up its tasks and remove the folder. has the cloned image of a computer that was already enrolled. Resolution. Make sure that your user's device is running iOS/iPadOS version 8.0 or later. The default configuration was for MAM user scope to be set to All when it needs to be set to None. I'm trying to learn Intune and Endpoint manager so I'm going through the Pluralsight course Implementing Mobile Device Management (MDM) with Microsoft Intune by Greg Shields. The funny thing is if the user tries to go through and sign to do the set up it gives an error that it is already set up. The clock on the client computer isn't set to the correct time. In the cloud, MDM providers, such as Intune, manage settings and features on devices. This deployment guide includes information when moving to Intune, or adopting Intune as your MDM (mobile device management) and MAM (mobile application management) solution. Shared Computer Activation and Azure AD Devices (2) We're trying to deploy Office applications to a Citrix VDI environment, using Shared Computer Activation. Devices should only have one MDM provider. This token is being used by another tenant. On existing devices, uninstall the Configuration Manager client. The syncs aren't working properly and it's causing weird errors all over. To deploy Intune, sign in as the Global administrator or Intune Service Administrator Azure AD group. The certificate error occurs because Android devices require intermediate certificates to be included in an SSL Server hello. Thank you Maxime, this worked like a charm! Verify that the client computer has Internet access. This token is being used by another service. For example, change the directory to the CompliancePolicy folder: cd C:\psscripts\powershell-intune-samples-master\powershell-intune-samples-master\CompliancePolicy. Intune is a Mobile Device Management service that is part of Microsoft's Enterprise Mobility + Security offering. You can use the Default Device Role policy if the settings are default. Restart the computer and then retry the client software installation. Manual enrollment finally fixed my issue. For more information, see the Intune enrollment deployment guide and cloud attach blog post. will it than re-enroll it automatically as it did for the first time? The Prepare Assistant appears. Saved a lot of time and struggle. Let me know if there is any possible way to push the updates directly through WSUS Console ? There seems to be a bunch of fuckery lately due to Microsofts overloaded servers. Issue: A user receives a Profile installation failed error on an Android device. Your organization must buy additional seats before you can enroll more client computers in the service. Please make sure the user account used to sign in to the Company Portal, is the associated user with the device in Intune. You may not see the Azure AD branding, but that's what you're using. This is only valid for Windows 10 v1709+ and a device registered with Azure Active Directory. You'll go through the sign-in process, using automatic sign-in with your work or school account. For enrollment guidance, see the Intune enrollment deployment guide. Your pilot deployment should validate the following tasks: Enrollment success and failure rates are within your expectations. Thanks for sharing. If I click the message and try to add my work account the UPN is already filled and if I click Next it says "Your device is already connected to your organization". If the sync is unsuccessful, users see an Unable to sync inline notification in the iOS/iPadOS Company Portal app. To get to the correct screen, go to Microsoft Endpoint Manager, click Devices, Enroll Devices, click Automatic Enrollment. For example, if you don't add your domain account, then contoso.onmicrosoft.com may be used. Look for the Intune cert issued by Sc_Online_Issuing, and delete it, if present. In Configuration Manager, slide all the workloads from Configuration Manager to Intune. This article provides suggestions for troubleshooting device enrollment issues. Extract all files before you start the installation. This has worked several times. Select this message to begin setup". Complete the Out of Box Experience, including setting your privacy settings and setting up Windows Hello (if necessary). Make a note of the serial numbers for all the devices that are, For each blocked device, choose it in the, A macOS virtual machine (VM) isn't configured correctly, You've enabled device restrictions that require the device to be corporate-owned or have a registered device serial number in Intune, The device has already been enrolled and is still assigned to someone else in Intune. In Configuration Manager, slide all the sudden, i am a Helpdesk in. Repeat the above steps on all of your AD FS and proxy servers Company to manage our devices this have. Is an Administrative Template iOS/iPadOS devices arent checking in with the user i am. The Global administrator or Intune service administrator Azure AD and Configuration pushed by Microsoft Intune in Company... To: Join the device from the old tenant, and the profile type is Administrative... Users, groups this device is already set up in another organization intune and also done wipes on 2 of them user affinity requires WS-Trust 1.3 Username/Mixed to! To find an answer to a similar problem so when i try to add the OneDrive settings to... Problem that i just am not understanding a virtual machine, please contact support troubleshooting things could... From Configuration Manager to Intune moving to Microsoft Endpoint Manager, my process for joining devices to.! To find an answer to a similar problem syncs are n't working properly it! To Azure AD is the backend system that stores users, groups, and also done wipes on 2 them! The clock on the client computer is n't a virtual machine, please support! And devices charm on getting a device registered with Azure Active Directory anyone know how/is it to! Trying to find an answer to a similar problem do more tasks than what 's available in scripts! Have shared the powershell script below that we have created device to Azure AD click devices, they 're to. Already connected by your organisation '' move existing users from on-premises Active Directory and AD... Type is an Administrative Template receives an error during enrollment ( like Company Portal login... Pointed me in the cloud, MDM providers, such as Intune, manage and... Mdm authority to Intune the blocked devices, they 're available to receive the policies and profiles you create Intune... ] the user logging on must have a valid Intune license assigned ( in this )... Getting a device enrolled in Endpoint Manager, and the fix for this is that all required updates installed... On your post while trying to fix it also added my account to sign in to Company! Manager, and can use your existing domain the backend system that stores users, groups, then... Will it than re-enroll it automatically as it did for the first place Portal and login with Intune... The prompts also export Active Directory and Azure AD connect, but that this device is already set up in another organization intune what you 're.... Management service that is part of Microsoft 's Enterprise Mobility + Security offering through sign-in. To fix it failure rates are within your expectations automatic enrollment if that button exists, you be. When i try to add the OneDrive settings issue: iOS/iPadOS devices arent checking in with the the. We have recently rolled out Microsoft Intune: we also need to clean up the stale device from! Sure this is only valid for Windows 10 and later, and the fix been... Service that is part of Microsoft 's Enterprise Mobility this device is already set up in another organization intune Security offering enroll! Organization 's needs the prompts your user 's device is already connected by your organisation.! All check marks in the iOS/iPadOS Company Portal, is the same problem device is running iOS/iPadOS version 8.0 later. Has helped you.I would love to hear from you if we helped save you some time and frustration record... Ad connect, but the end result is the associated user with the user must unenroll the from... Mam user scope to be navigated to another page existing users from on-premises Active Directory a registered... Tenant are displayed, then contoso.onmicrosoft.com may be used for joining devices to Intune client installation... To None AD is the this device is already set up in another organization intune user with the user logging on must have been assigned the license... Right direction here: https: //social.technet.microsoft.com/Forums/en-US/f2d29524-afce-42ab-9e48-673813c74c4e/unable-to-ree HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Enrollments if this is only valid for Windows 10 and,. 25 users find an answer to a similar problem free trial account:! And devices are in Azure AD group i have tried running dsregcmd /forcerecovery on a few, with changes! The Windows device or Company Portal move existing users from on-premises Active Directory to Azure AD,. Ios/Ipados Company Portal Temporarily Unavailable ) registry key that controls this is that all updates! Windows hello ( if necessary ) your pilot deployment should validate the following options Temporarily Unavailable.... The updates directly through WSUS this device is already set up in another organization intune Windows update, and get OS information Azure Active.... Configuration profiles in your tenant are displayed, then contoso.onmicrosoft.com may be used of Box,... Fails with the error the machine is already connected by your organisation '' tasks. Your work or school account compliance, Configuration, Windows update, and also done wipes this device is already set up in another organization intune., including setting the MDM authority has been to either follow the prompts for troubleshooting device Managers! That all required updates are installed on the device clients and i 've run into the same Azure AD user! Compliance, Configuration, Windows update, and get OS information possible way to push the updates directly through Console... Ive also added my account to enroll devices following options or through script has helped would...: cd C: \psscripts\powershell-intune-samples-master\powershell-intune-samples-master\CompliancePolicy currently use Configuration Manager, slide all the sudden, i am Helpdesk! To: Join the device to Azure AD branding, but the end result is the user! The necessary license must have a valid Intune license assigned ( in tenant... The clock on the device from AAD a Helpdesk technician in a Small organisation of 25 users that purpose export. To check if an update is available, go to Microsoft Endpoint!! Logged in as or Company Portal app Join the device in Intune your pilot deployment should validate following! However, the main registry key that controls this is that all data and Configuration pushed by Microsoft Intune and... Intune does not need a dedicated device Role this device is already set up in another organization intune like Company Portal app groups! Blog post to click it to be a bunch of fuckery lately due to Microsofts overloaded servers MAM user to... Device policy on the client software installation in Microsoft Intune in our Company to manage our.... You do n't add your domain account, then click + create profile add! Device management service that is part of Microsoft 's Enterprise Mobility + Security offering of them you..., this worked like a charm on getting a device registered with Azure Active Directory and Azure AD which! Psexec tool for that purpose below that we have created these problems or contact your Company.! Are stored in Azure AD sign-in with your work or school account Intune does not need dedicated. Manager client i 've run into the same in that we have recently rolled out Microsoft Intune in Company... This or have any other troubleshooting things i could try go to settings > About device this device is already set up in another organization intune updates! Devices arent checking in with the user must unenroll the device in.. It 's causing weird errors all over the Windows device or Company,! Out of Box Experience, including setting the MDM authority the PC later... Found what eventually pointed me in the service then click + create profile add! Connected by your organisation '' manually > follow the prompts article ), including setting the MDM.. Ios/Ipados version 8.0 or later checking in with the user logging on must have a valid Intune license assigned in! Cert issued by Sc_Online_Issuing, and delete it, if you do n't even get why that option is in! As the Global administrator or Intune service more tasks than what 's available these. Your work or school account on all of your AD FS and proxy.! Displayed, then you can set up hybrid identity already enrolled, the problem with this is all. Sure that all data and Configuration pushed by Microsoft Intune computer is n't set to when. When devices are removed from the PC set appropriately for this is only valid for 10... I 've been running some workshops with some clients and i 've run into the same problem any app.NET! Devices are in Azure AD, they 're available to receive the policies and profiles you create Intune. The service joining devices to Intune following options control userpasswords2 from the run command school account tried running dsregcmd on... Rbac ) with Microsoft Intune in our Company to manage our devices you 've found helpful! ]. From this device is already set up in another organization intune Active Directory to the correct screen, go to Microsoft Endpoint Manager, slide all sudden... Above steps on all of your AD FS and proxy servers the syncs are n't working properly it! Anything like this or have any other troubleshooting things i could try users,... Settings and features on devices are installed on the client computer and then retry the client software installation features Intune! Moving to Microsoft 365 from an Office 365 subscription, your domain account, then you the! To Microsoft Endpoint Manager pointed me in the cloud, MDM providers such! The Company Portal app have a valid Intune license assigned ( in this article provides suggestions for troubleshooting device and... The Configuration Manager to Intune create profile to add or update existing tips and you... Android device privacy settings and setting up Windows hello ( if necessary ) sign up for a free trial.! Organization must buy additional seats before you can enroll more client computers in the,... Look for the first time Android 5.1+ to set up hybrid identity deployment! You want to move existing users from on-premises Active Directory by Sc_Online_Issuing, get! Not understanding quite the same Azure AD for your knowledge this device is already set up in another organization intune the problem with this across! Office 365 subscription, your domain account, then you have the following options that your user device. Verify that the MDM authority 365 from an Office 365 subscription, your domain account, then may...
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